Privacy Policy
Last updated: October 29, 2026
1. Controller
Paircat UG (haftungsbeschränkt), Kolonnenstr. 8, 10827 Berlin, Germany, represented by Pëllumb Dalipi. Email: contact@closellcnow.com. We have not appointed a data protection officer because we are not legally required to.
2. What data we process and why
2.1 Visiting the website
Our website is delivered through Cloudflare, which sits in front of our server as a content delivery network and security layer. Every request therefore passes through Cloudflare before it reaches us, and Cloudflare processes the IP address, the requested URL, and browser information in order to route the request, filter attacks, and terminate the encrypted connection. Our own server additionally records the IP address, date and time, requested URL, referrer, and browser information in server logs, which we use to deliver the site, keep it secure, and investigate abuse. Legal basis for both: Art. 6(1)(f) GDPR (legitimate interest in operating a secure and available website). Our server logs are deleted after 14 days. See section 3 for details on Cloudflare.
2.2 Necessary cookies
We set technically necessary cookies without asking: a short-lived token that protects forms against cross-site request forgery, a setting that remembers your cookie choice, and, for our staff only, an administration session cookie. Cloudflare may additionally set a short-lived security cookie (for example __cf_bm) to tell human visitors from automated traffic. These are all strictly necessary to provide the service you requested. Legal basis: Section 25(2) TDDDG and Art. 6(1)(f) GDPR.
2.2a Partner referral cookie (only with your consent)
If you reach our site through a link from one of our affiliate partners, we ask in the cookie notice whether we may remember which partner sent you. If you click "Accept", we set a cookie (cln_ref) that holds only the partner's code and expires after 60 days, so the partner is credited if you order within that time. If you click "Reject" or make no choice, the cookie is not set; if you order straight away in the same visit, the partner may still be credited from the link itself. Legal basis: your consent, Section 25(1) TDDDG and Art. 6(1)(a) GDPR, withdrawable at any time under "Cookie settings" in the footer.
2.3 Advertising measurement and analytics (only with your consent)
If you click "Accept" in the cookie notice, we use Google Ads conversion tracking and Google Analytics 4, services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to measure which advertisements and pages lead to orders and how the site is used. Google sets cookies (for example _gcl_au, _ga) and processes your IP address, device and browser information, the pages you visit, and, after an order, the order value and an identifier of the order. For conversion measurement we may transmit your email address in hashed form to Google ("enhanced conversions") so that Google can match the order to an ad click. Google may transfer data to Google LLC in the USA; Google LLC is certified under the EU-US Data Privacy Framework. Legal basis: your consent, Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You can withdraw consent at any time under "Cookie settings" in the footer. If you click "Reject" or make no choice, no advertising or analytics cookies are set; in that case the Google tag sends only cookieless, non-identifying signals so that Google can estimate conversion counts (Consent Mode). We use IP anonymization in Google Analytics and have concluded Google's data processing terms.
On the same consent we use the ChatGPT Ads measurement pixel of OpenAI, OpCo, LLC, 1455 3rd Street, San Francisco, CA 94158, USA, to measure which advertisements shown in ChatGPT lead to orders. The pixel loads from OpenAI's servers only after you click "Accept" and reports that a page was viewed and that a checkout was started, together with your IP address and browser information. When you start a checkout we additionally report the same event from our own server to OpenAI's conversions interface, using an identifier derived from your order number so that the two reports are recognised as one event; that server-side report is likewise only sent if you have accepted. We do not transmit your name, address, email address or the details of your LLC to OpenAI, and no order value is transmitted. OpenAI processes this data in the USA on the basis of the European Commission's standard contractual clauses under Art. 46(2)(c) GDPR. Legal basis: your consent, Art. 6(1)(a) GDPR and Section 25(1) TDDDG, withdrawable at any time under "Cookie settings" in the footer. If you click "Reject" or make no choice, the pixel is not loaded and nothing is sent to OpenAI, from your browser or from our server.
If you arrive through an advertisement, the click identifier (gclid) and campaign parameters in the link are stored together with your order so we can see which campaigns work. This does not involve cookies.
2.4 Placing an order
To perform the service we process the data you enter in the order form: your name, address, email address, phone number and role in the LLC; the LLC's name, state, file number, formation date, EIN, address, registered agent and number of members; whether the state reports are current; a photo or scan of your ID (passport, ID card or driver's license) and a document that links you to the LLC, such as its formation document; and your signature on the authorization together with the date, time, IP address and browser information at the moment of signing, which we keep as evidence of the authorization. We use your ID and the LLC document only to verify that you are who you say you are and that you may act for the LLC, before we file anything on its behalf. You may black out details we do not need, such as the document number. We use the other data to check the LLC's standing, to file the dissolution with the state, to send the EIN closure letter to the IRS, and to communicate with you about the order. Legal basis: Art. 6(1)(b) GDPR (performance of a contract); where the contract is with the LLC you act for, Art. 6(1)(f) GDPR (our legitimate interest in performing the contract with the LLC); and, for the signing evidence, Art. 6(1)(f) GDPR (legitimate interest in being able to prove the authorization). We also store the documents the state sends, and any IRS letter you choose to send us, to be able to resend them to you on request.
2.5 Payment
Payment is processed by Stripe Payments Europe, Ltd., Dublin, Ireland, and its affiliates. Card details are entered on Stripe's pages and never reach our servers. We receive a payment reference, the amount, and the payment status. Stripe is an independent controller for its own processing; see stripe.com/privacy. Legal basis: Art. 6(1)(b) GDPR.
2.6 Email
Order confirmations, status updates and the documents from the state and the IRS are sent by email through Resend (Resend, Inc., USA), acting as our processor under a data processing agreement including EU standard contractual clauses. Legal basis: Art. 6(1)(b) GDPR.
2.7 Status check
To show your order status we match the order number and the last name you enter against our records. Repeated failed attempts are rate limited by IP address to prevent guessing. Legal basis: Art. 6(1)(b) and (f) GDPR.
2.8 Affiliate partner program
If you apply to our affiliate partner program we process the name, email address, website and description you submit, and the password you choose (stored only as a scrypt hash), in order to assess the application and operate the account. Legal basis: Art. 6(1)(b) GDPR (steps prior to and performance of a contract). Where a customer reaches us through a partner link, we store a reference to that partner on the order so that commission can be calculated. Partners can see only the order reference, date and commission amount; they never see customer names, addresses, email addresses or company details. Rejected applications are deleted after 6 months.
2.9 Contact by email
If you email us, we process the content of your message to answer it. Legal basis: Art. 6(1)(b) or (f) GDPR.
3. Recipients and transfers outside the EU
- The Secretary of State or business registry of the LLC's state of formation, USA. We transmit the LLC's details and the signer's name to the state to file the dissolution. Dissolution filings are generally public records. This transfer is necessary for the performance of the contract with you or with the LLC you act for (Art. 49(1)(b) and (c) GDPR).
- Internal Revenue Service (IRS), USA. Where your package includes it, we transmit the LLC's details and the signed EIN closure letter to the IRS. These transfers are necessary for the performance of the contract (Art. 49(1)(b) and (c) GDPR). The IRS is a US government authority and processes the data under US law.
- Licensed CPAs and tax advisors. We work with a network of independent, licensed CPAs and tax advisors. Where one of them is designated for your order, for example to take over part of the closure, we share the order data with them. They are bound by professional confidentiality and process the data as independent professionals. Where they are located outside the EU in a country without an EU adequacy decision, for example in the USA, the transfer is protected by the European Commission's standard contractual clauses under Art. 46(2)(c) GDPR, which each of them signs with us; you can request a copy at contact@closellcnow.com. We tell you on request who works on your order, and they introduce themselves when they contact you.
- The LLC's registered agent, where we need to confirm the LLC's details or arrange for state notices to be forwarded, to the extent necessary for the performance of the contract.
- Freelance specialists working on our instructions. We engage self-employed specialists to prepare and submit state filings and the EIN closure letter. They process the order data solely on our behalf as processors, under written data processing agreements with confidentiality obligations, and only for as long as they work on your order. The current list is held in our record of processing activities and we will tell you who processes your data on request. Where a specialist is outside the EU in a country without an EU adequacy decision, the transfer is protected by the European Commission's standard contractual clauses under Art. 46(2)(c) GDPR. You can request a copy of these safeguards at contact@closellcnow.com.
- Cloudflare, Inc., USA. Content delivery, DNS, and protection against attacks. Because Cloudflare terminates the encrypted connection at its edge, it processes all request data, including your IP address, on our behalf as our processor. Cloudflare is certified under the EU-US Data Privacy Framework, so transfers to the USA rest on the European Commission's adequacy decision; Cloudflare additionally offers the standard contractual clauses. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in a secure and available website).
- Hetzner Online GmbH, Germany. Hosting of the website and database in the EU, as our processor.
- Stripe (payment), Resend (email), and, only with your consent, Google (advertising measurement and analytics) and OpenAI (ChatGPT Ads measurement), as described above.
- Affiliate partners. Where you reached us through a partner link, the partner sees that an order came in, its date and the commission, never your name, contact details or company details.
We do not sell personal data and do not use it for advertising.
4. Retention
Order data, including the signed authorization and the documents from the state and the IRS, is kept for as long as needed to perform the service and handle follow-up questions, and thereafter as required by German commercial and tax retention rules (generally 6 to 10 years for business records, Sections 257 HGB and 147 AO). Your ID and the LLC document you uploaded are deleted 90 days after the order is completed, cancelled or refunded; the record that we verified them is kept with the order. Orders where payment was never completed at checkout are archived after 30 days, at which point the uploaded ID and LLC document are deleted, and the order itself is deleted 60 days after it was created. Server logs are deleted after 14 days.
5. Your rights
Under the GDPR you have the right to access your data (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and to object to processing based on legitimate interests (Art. 21). Contact us at contact@closellcnow.com. You also have the right to lodge a complaint with a supervisory authority; the authority responsible for us is the Berliner Beauftragte für Datenschutz und Informationsfreiheit, Alt-Moabit 59-61, 10555 Berlin.
6. Security
The site is served over HTTPS only. Data is stored on servers in the EU with access restricted to authorized staff using strong authentication. Payment data is handled exclusively by Stripe.
7. Changes
We update this policy when our processing changes. The current version is always available at this address.